CASE STUDIES

CRM case studies from our client projects

How does a CRM strategy turn into measurable results? Our case studies show real projects in which marketing teams grow their customer relationships with platforms such as Brevo, Customer.io or Salesforce.

Real-world examples from CRM, email marketing and marketing automation

For an overview of all companies we work with, see our clients.

Customer.io

Email marketing

B2C

Successful customer retention at Spized through progressive profiling and zero-party data

Together with Spized GmbH, we developed email marketing tactics based on progressive profiling and zero-party data. The goal was to strengthen customer loyalty and increase the conversion rate through personalized messaging.

Customer.io

Email marketing

CDP

B2B

WhatsApp marketing and newsletter live in 4 weeks

For Hair Haus, we took a complete email marketing and WhatsApp strategy from zero to live in just 4 weeks – with measurable results from day one. Find out how we as a CRM agency get even complex tech setups up and running quickly.

Dynamics 365

Twilio

B2C

Intuitive customer data matching via WhatsApp

Together with Qcells, we integrated automated data matching that takes pressure off customer service.

Brevo

Email marketing

Marketing automation

B2C

Revenue growth through lifecycle campaigns at Brast24.de

For the Brast24.de brand, we integrated the email marketing software Brevo and developed automated campaigns that significantly increased email-driven revenue in Shopify.

Brevo

Email marketing

CRM

B2B

B2B automation with Brevo

Lead scoring model, whitepaper downloads and deal pipeline: for Pontis EMC Products, we introduced a new CRM and automated sales processes.

Dynamics 365

Email marketing

CRM

B2C

Personalized communication along the customer journey

For Qcells, we implemented email and SMS communication for customers – from the first project inquiry to the photovoltaic system on the roof.

Salesforce

Customer.io

CRM

CDP

B2B

CRM integration with Salesforce and Customer.io

No more data silos: find out how we brought marketing and sales together for orderbird to successfully scale lifecycle campaigns and winback flows.

What our clients say about us

Highly recommended: why our clients value working with our CRM agency.

“At Simplicity Networks, our goal is to turn the customers of our brands OPUS and Someday into fans who embody and carry our brand values. Saphiron helps us reach this goal with a well-thought-out strategy, the right technology, an expanded CRM and an optimized customer experience.”

Sophia Kohnke

Team Lead CRM, Simplicity Networks GmbH

“Since 2021, Saphiron has been supporting us in acquiring qualified email addresses, increasing efficiency and relevance through automated campaigns and producing targeted email templates and newsletters. We can recommend working with Saphiron without reservation.”

Martina Stroh

Senior Online Marketing Manager, Familotel AG

“Saphiron helps us optimize our CRM campaigns and evaluated MarTech tools for us that noticeably increased our efficiency. On top of that, we get valuable input for developing our CRM strategy.”

Johanna Wobbe

Loyalty Lead, Zolar GmbH

“The Saphiron team helps us develop our CRM strategically, choose the right technology and implement measures quickly and efficiently. Thanks to their expertise and hands-on support, we have strengthened and expanded our customer relationships. We recommend Saphiron without reservation.”

Matthias Thiele

Head of Marketing & Business Development at Spized GmbH

CONTACT

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Saphiron GmbH
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Phone: +49 (0)228 -286 98 82 -0
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