CRM INTEGRATION

CRM Integration Services: Automated Data Flows for Efficiency and Better Customer Experiences

System integration, strategic consulting and hands-on execution from one source

Data is the heart of your digital communication – but only if it flows smoothly between your systems.

We make sure your systems are seamlessly integrated – the essential foundation for relevant campaigns and a consistent customer experience.

We connect CRM, online shop, customer data platform, ERP and marketing platforms so that processes run more efficiently and customer experiences stay consistent.

We integrate systems such as Brevo, Salesforce Marketing Cloud, Customer.io, HubSpot and Emarsys – as well as many other CRM, email and marketing platforms. What matters to us is not the tool but a clean, future-proof architecture.

API management and integration platforms

Alongside classic API management, we work with low-code integration platforms such as Make for more flexible and scalable integrations. This lets us automate data flows, reduce sources of error and open up new possibilities for personalized communication and smart automation.

We don’t just know APIs – we also know the requirements of CRM and email marketing.

For more than 15 years we have been advising companies strategically and working hands-on in the relevant systems. This know-how goes into every integration – for results that work and add real value.

Why CRM integration with Saphiron?

We are not a pure IT service provider – we are CRM experts with a deep technical understanding. We don’t just plan architectures on the drawing board, we implement them.

Your benefits: less manual work, more automation, better data quality and an infrastructure that grows with your company.

“Many plug-and-play integrations only sync the bare minimum of data. Topics like double opt-in, UWG contacts or email preferences are therefore often not covered. The Saphiron team saved us a lot of time by taking all of this into account when integrating our systems.”
Carolin
Carolin Mähliß
Head of Digital Marketing at Bon Mercato GmbH

Selected clients

Zolar
Haufe Lexware
Deutsche Telekom
Sistrix
Cosmos Direkt
Opus
Coop
TUI
Familotel
Someday
Agenda Software
Ergo Versicherung
EON Energie
DER Touristik
GULP
Rossmann
Pixum
Deutsche Post
REWE Group
Südkurier Verlag
Rheinwerk Verlag
American Express
IFU Institut
Motel One
Carglass
Schwäbisch Hall
Spized

Our integration services

These are the services we offer as your integrator:

Planning

How you benefit:

  • In a workshop, we work out in detail which tools should be connected.
  • We define exactly when and how which data is synchronized.
  • We create a detailed project plan.

Setup & integration

How you benefit:

  • We set up your CRM, email marketing software or customer engagement platform for you.
  • We build all the interfaces and events needed to sync your online shop, ERP system or other software.
  • We use classic APIs or an integration platform such as Make or n8n to connect tools via API as quickly and flexibly as possible.

Maintenance & training

How you benefit:

  • We make sure the connection runs reliably over time and implement further requirements as well as changes to the tools.
  • If you want to take control yourself, we train you and your team.
  • We create detailed documentation of all synchronizations.

The benefits of integration platforms such as Make and n8n

Find out why we rely on iPaaS (Integration Platform as a Service) providers and low-code.

Get in touch to learn more.

With low-code platforms, data flows can go live many times faster because the basic framework of the connections already exists.

Changes and additional data flows can be added quickly and reliably. Scalability is ensured by the integration platform’s large number of servers.

Platforms such as Make already rely on AI agents and MCP servers – using the data in your systems to power these features.

Data flows are visualized, for example in Make Grid, so they can be monitored. Integration platforms work with transparent pricing, which makes cost control easier.

CONTACT

How can we help you?

Would you like to work with us to build lasting customer relationships?
We look forward to your message and will get back to you within 24 hours.

By clicking “Send request”, you agree that Saphiron stores and processes the personal data you provide in order to handle your request. You can find more information in our privacy policy.

Saphiron GmbH
Rabinstraße 1
53111 Bonn, Germany

Phone: +49 (0)228 -286 98 82 -0
Email: [email protected]

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